Three words. That’s all it took to ruin my friend’s weekend.
Her manager sent a note Friday afternoon: “Can we meet Tuesday?” No context. No subject line. No clue what it was about.
She spiraled the entire weekend.. What did I do? Is this about the client meeting? Am I getting let go? I kept reassuring her — “If you didn’t do anything wrong, this isn’t about you.” But logic doesn’t land well when anxiety has taken the wheel.
Tuesday came. The meeting happened. And the issue? Her energy had seemed a little off at a recent client meeting. Her manager wanted to check in and make sure she was okay.
That was it. That was the big mystery.
She was relieved … and then deflated. So was I. Because the whole situation was entirely avoidable. He could have picked up the phone. He could have texted. He could have said something right after that meeting. Instead, he handed her mental anguish over something that took five minutes to resolve.
I hear versions of this story constantly. Managers who avoid feedback until it becomes a formal moment. Managers who deliver it so clumsily it lands like a bomb. And managers who don’t give it at all, robbing their people of the insight they need to grow.
You can do better. Your team needs you to do better. Here’s how:
Don’t wait. Feedback loses power — and gains drama — the longer you hold it. Address it when it’s fresh.
Deliver more positive. Feedback isn’t just the tough stuff. It’s also sharing the good. To grow and develop, people need more affirming feedback than constructive.
Don’t surprise people. If someone walks into a meeting not knowing why they’re there, you’ve already lost.
Be specific. Vague feedback creates confusion. Name the moment, the behavior, the impact.
Make it behavior-based. Focus on what someone did — something they can actually control and change.
Keep it between you. Feedback is a private conversation, not a public one. The moment you loop in others unnecessarily or let it slip into hallway talk, you’ve broken trust — and trust is nearly impossible to rebuild.
And if you want to be truly next-level? Build feedback into a rhythm. Offer it regularly and invite it back. Ask your team: What are two things I’m doing well? Two areas where I could improve? They have answers. And those answers will make you better.
Your team doesn’t need a perfect manager. They need an honest one.

