Conflict Resolution for Leaders: Turning Drama into Dialogue

When tensions rise over disagreement, my first instinct kicks in like clockwork: I want to flee.  Yep, in the fight, flight, or freeze—I’m definitely a flighter. The moment disagreement surfaces, every fiber of my being screams “tap out.” Exit the conversation. Avoid the discomfort. Find the nearest emotional escape route. And sometimes, I do exactly … Learn More

Five Signs You’re Contributing to a Low-Performance Environment

I fully believe everyone wakes up wanting to do their best. I realize, though, there are times when it feels like your colleagues and team members are doing whatever it takes just to get by – and their performance level is less than desirable.  When your team members aren’t meeting expectations, it’s easy to get mad … Learn More

Five Ways to Disagree without Being Disagreeable

It’s Thanksgiving week – do we need a blog post about disagreement?  Shouldn’t I be writing about gratitude? No. You’ll get plenty of messages this week about what you should be thankful for. I want to talk about the #1 reason we screw up all the goodness in our life – it’s because we can’t handle … Learn More