Reality hits this time of year. Goals are finalized, execution begins, and the pushback starts. Your team insists the targets are too high. Rumbles ripple through the organization—leadership is crazy, the market can’t support it, competitors are too strong, technology can’t move fast enough. As a leader, you must listen. But you cannot cave, apologize, … Learn More
When tensions rise over disagreement, my first instinct kicks in like clockwork: I want to flee. Yep, in the fight, flight, or freeze—I’m definitely a flighter. The moment disagreement surfaces, every fiber of my being screams “tap out.” Exit the conversation. Avoid the discomfort. Find the nearest emotional escape route. And sometimes, I do exactly … Learn More
I fully believe everyone wakes up wanting to do their best. I realize, though, there are times when it feels like your colleagues and team members are doing whatever it takes just to get by – and their performance level is less than desirable. When your team members aren’t meeting expectations, it’s easy to get mad … Learn More
It’s Thanksgiving week – do we need a blog post about disagreement? Shouldn’t I be writing about gratitude? No. You’ll get plenty of messages this week about what you should be thankful for. I want to talk about the #1 reason we screw up all the goodness in our life – it’s because we can’t handle … Learn More
I can think of times in my life when I hesitated to deliver feedback. The reasons were self-focused: I’d love to say that in every situation I looked beyond my discomfort to deliver the news in the most skilled way I could. But that’s not an honest answer. There were times I’d … All of … Learn More
